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Workforce Management Solutions

If you think the only way to manage the recruitment of your Workforce is either through an MSP or to work with a dozen vendors, think again. STS Technical Services provides an industry transforming model to the problem of the acquisition and management of labor. 

Have too many suppliers and no strategic partner? Let us show you how to solve that problem... differently. 

Our Workforce Management staffing solution allows organizations to stop being reactive and start being strategic. Proactive sourcing with an inch-wide, mile-deep focus wins the war for talent. Outsourcing allows you, the customer, to focus on what you’re good at while we take the problems often associated with talent acquisition off your plate.

It’s time to start defining partnership as us investing in you!

Case Studies

Defense OEM Maintenance, Workforce Management Solution

Client Description

  • Defense Industry OEM responsible for the Full Life Cycle Maintenance of its product
  • Significant workforce presence in the Middle East and Afghanistan
  • Insourced Maintenance operation contrary to best practices

Critical Business Issue

  • Experiencing significant difficulty meeting contractual SLA’s with DoD customer
  • Inability to scale Talent Acquisition department to meet needs, leaving billeted CLIN’s unfilled for months
  • Program had been put on notice and resulted in significant loss of revenue for Client
  • Overall Program was staffed at an average of 75% for three years

Solution

  • STS delivered a fully scalable program based solution using a targeted, proactive sourcing and workforce management plan
  • Screening, credentialing and hiring of applicants was off‐loaded to STS
  • STS co-managed the facilities around the Middle East and inside Afghanistan to ensure Program success.
  • STS managed all issues related to overseas travel, deployment, R&R, benefits/payroll, workman’s compensation and attrition
  • After the initial requirement was filled, a continuous proactive pipeline of applicants continued to be sourced

Results

  • STS delivered 60 personnel, cleared, and deployed, within 60 days to Afghanistan and Kuwait
  • Achieved 95% staffing levels within 4 months of project kick-off, 100% within 6 months
  • Overall managed 350 deployments over 2 years of cleared personnel
  • Managed an attrition rate of less than 10% in an active war zone
  • Saved Client $3k per month, per employee by moving to an outsourced model
Defense OEM Engineering, Workforce Management Solution

Client Description

  • Defense OEM of armored vehicles and maintenance solutions
  • 1000+ Employees with six primary Vehicle Platforms
  • Utilized a remote design facility in Michigan to tap into local Engineering talent and proximity to DoD Customer

Critical Business Issue

  • Clients Remote Design facility was not cost efficient and lacked talent in key areas across Product Engineering
  • Incumbent staffing provider had inability to recruit on a nationwide basis

Solution

  • STS provided a payroll service to cut costs on temporary personnel to achieve operational efficiency
  • Initiated a nationwide search for key personnel
  • Dedicated Program Management model ensured staffing objectives were achieved with high quality candidate pool

Results

  • Immediately saved client $700k in operation costs
  • Fully staffed facility within 45 days of project kick-off
  • Awarded multi-year Master Supplier status for all Engineering needs
  • Achieved a 50% submittal to hire ratio, with less than 5% attrition on the Program
Commercial OEM Maintenance, Workforce Management Solution

Client Description

  • Client is a Fortune 500 OEM with $12B in Revenue
  • Extended network of 600 dealers across the country

Client Critical Business Issue

  • Client was experience a backlog of maintenance and warranty work at its dealer network
  • Talent shortage of Mechanics combined with lack of a strategic sourcing plan exasperated the backlog
  • No strategic partnership at the staffing level resulted in a fragmented approach to meet shifting business demands

Solution

  • STS provided a fully outsourced shared service recruiting solution with a dedicated Program Manager as a single Point of Contact
  • STS provided Enterprise-wide Workforce Management solution to include conducting career fairs, creating a social media strategy, and a proactive sourcing solution to hire for both contract and Direct-hire positions
  • STS used the drawdown of similar talent from Afghanistan to supplement the workforce in the United States, redistributing the workforce and providing a valuable service to our countries veterans.

Results

  • STS experienced unprecedented demand from the dealer network for Workforce Management solutions
  • Within two weeks of project kick-off, STS began to immediately place Mechanics around the country.
  • STS awarded sole preferred supplier status for execution of future demand peaks
Manufacturing Operation, Workforce Management Solution

Client Description

  • Client is a portfolio of several Manufacturing companies with locations in the US, Mexico, Canada and China
  • 700+ employees in the US with 5 manufacturing locations and 1,800 employees worldwide

Client Critical Business Issue

  • Client implemented an aggressive multi-year growth plan that was stymied by their inability to recruit talent to the organization
  • Individual business units were working with local staffing organizations for staff augmentation, creating a fragmented, reactive solution
  • Lack of a cohesive, Enterprise wide solution created an expensive, varied cost structure and significant revenue loss due to an uncoordinated and slow response
  • No partnership at the staffing level resulted in a lack of strategic solution to shift with business needs

Solution

  • STS provided a fully outsourced shared service recruiting solution with a dedicated Program Manager as a single Point of Contact
  • STS provided Enterprise-wide Workforce Management solution to include conducting career fairs, creating a social media strategy, and a proactive sourcing solution to hire for both contract and Direct-hire positions

Results

  • Kentucky operation had 6 openings that had gone unfilled for 6 months. Within 3 months of Program Implementation, location was fully staffed.
  • STS staffed 40% of the New Products Engineering Department.
  • 30 critical hires were made in the first 4 months of the program ranging from machine operators to Executive level positions.
  • Reduced the time to fill positions by 50% resulting in added revenues for Client
  • Reduced spend on Permanent Placement costs by an average of 30% per fee.
  • Executive Sponsorship from the CEO, CFO, each organization President has had positive effect on company culture and ability to meet peak market demand
Heavy Equipment Operation, Workforce Management Solution

Client Description

  • Midwest Regional supplier of transportation solutions
  • 24x7x365 operations running approximately 200 OTR Drivers
  • Hazmat and Special Clearance requirements for many loads

Critical Business Issue

  • Experiencing significant difficulty sourcing enough qualified drivers to manage turn over and operational scalability
  • Lengthy candidate searches led to productivity loss and backlogged work orders
  • Forced to walk away from large contract deals due to inability to quickly scale‐up workforce
  • Operations Manager had no choice but to focus on driver sourcing and management full time, as a result many other business critical began to suffer

Solution

  • STS delivered a fully scalable program based solution using a targeted sourcing and workforce management plan
  • Automated resume harvesters were sent out across the internet to provide a constant influx of new applicants
  • Screening, credentialing and hiring of driver applicants was off‐loaded to STS
  • STS managed all issues related to benefits/payroll, driver questions, workman’s compensation and attrition
  • After the initial requirement was filled, a continuous proactive pipeline of applicants continued to be sourced

Results

  • By developing a customized sourcing strategy STS created enough volume to organize full day hiring events for Client.
  • Driver volume tripled in one month
  • Within days, Client reported a noticeable increase of brand awareness and inbound traffic to their website/job board.
  • STS provided and maintained a pool of available drivers to manage attrition and sporadic growth
  • Increased Client confidence with STS partnership allowed renewed focus on Client business development activity